Al Qusais Police Station: Location, Contact Number and Timings in Dubai

Al Qusais Police Station is the place where residents and visitors of Al Qusais, Dubai, get police assistance if they require it. Having to know the proper service, the correct contact number, and the location can save time when you’re planning a visit. Certain face-to-face needs are addressed at the station, with many of Dubai Police’s needs met digitally. The station may be required by visitors for fingerprinting, reports, or other police activity. It is situated on Beirut Road and is accessible from several communities. Please consult the current service requirements and hours for your particular request before travelling. 

Al Qusais Police Station at a glance

The station is set up by the Dubai Police and situated at Al Qusais 2, Beirut Road, Dubai. In public location listings, it’s listed as Beirut Road, Al Qusais 2, and the main phone number is +971 4 606 1600. Dubai Police’s own pages of services also include the station as a face-to-face service point for some of the processes, such as fingerprinting if the applicant is not a holder of an Emirates ID.

The station should not be confused with a Smart Police Station. According to Dubai police, Smart Police Stations are self-service stations, manned by no one, and working 24/365. Conventional police stations, then, play a different role than the Smart Police Stations, even though they are both integral to the Dubai Police service network. 

Where is Al Qusais Police Station?

The station is located on Beirut Road in Al Qusais 2, which connects to various residential and commercial areas in eastern Dubai. An address is especially useful when you’re using a navigation app to enter the destination, as Al Qusais is not just a point but a district. 

Beirut Road is the road reference for drivers. Al Qusais is connected to Al Nahda, Muhaisnah, and Al Twar, and roads that go towards Sharjah, and travelling between these areas can take as long as needed due to traffic.

If travelling for a scheduled or non-urgent reason, review the route before departure. The official Dubai Police location service can also direct users to police facilities and the nearby Smart Police Stations. 

Nearest metro station

Dubai Metro Green Line is the line on which Al Qusais Metro Station is located, and it is numbered G12 by the Roads and Transport Authority. G11 is listed on the current RTA map as e&, G12 is Al Qusais, and then G13 is Dubai Airport Free Zone.

The metro station can be a good reference point for public transport use but cannot be assumed to be the actual walk from the station. The police station and metro station are two different places, so you will need to use an RTA journey planner or a navigation app to get from the police station to the metro station.

Bus and road access

RTA continues to make changes to routes that serve Al Qusais and operates buses around the area. In August 2025, RTA announced the routes 62A and 62B that provide a connection between Al Qusais Industrial Area and Al Qusais Metro Station and proceed to Ras Al Khor via the metro station. 

Always use RTA’s Journey Planner to determine the best combination of buses, not a set route list. Bus timetables and routes are subject to change, especially during Ramadan, public holidays, and network changes.

Al Qusais Police Station timings and service availability

One mistake that is often made is to take “open 24 hours” to mean open all 24 hours, as opposed to open at all hours. Dubai Police decouples the physical hours of the police station and the hours of the individual services.

The station is currently listed as open 24 hours by 3rd parties, seven days a week. Dubai Police’s official service page about the Police Clearance Certificate, however, says that the police stations provide service in the time range of 7:30 am to 10:00 pm, but the Smart Police Stations and digital channels do not have any particular time limit; they are open 24×7. 

This will be important if you require fingerprints or face-to-face document service. Always verify the nature of the service and its service hours with Dubai Police, and not just general business-hour information.

Services you may need from Dubai Police

Not all requests to the police need to be done in person. The Dubai Police offers services via their website, mobile app, call center, Smart Police Stations, and conventional police stations.

Police clearance certificate and fingerprinting

Also known as a Good Conduct Certificate, the Police Clearance Certificate verifies the security and criminal background of an applicant in the UAE. Dubai Police says it can be used for purposes such as employment, study, immigration, and licensing.

The official service page mentions the digital channels, Smart Police Stations, the 901 call center, and police stations. It also makes it clear that applicants who do not possess an Emirates ID will have to go to a service center at their designated official working hours to have their fingerprints taken, and names the station as one of the locations where this can be done.

This is especially important for applicants where the entire process of completing their identity or fingerprint cannot be done online.

Traffic and road-related matters

Traffic-related police services are managed under the auspices of Dubai Police under its umbrella. You can report and/or manage a matter online rather than making a station visit, depending on the situation.

If the incident is a collision, road incident, or traffic complaint, check to see if it is an emergency. For emergencies, Dubai Police have set 999, and for non-urgent inquiries, they have set 901. The right channel ensures that emergency lines are available in case of a threat to life or safety. 

Complaints and police reports

The community may require the services of the police regarding complaints, criminal issues, lost property or other incidents. How this is done depends on the circumstances, the type of evidence,e and what the police need to do to protect the public.

Dubai Police assists customers in their non-urgent inquiries and request status via 901. A digital channel is also used by the police authority to provide various services; it’s best to read through the services page before heading out. 

Lost and found matters

Dubai Police has an exclusive lost and found system. If an item or property has been lost or found, don’t assume it needs to be physically picked up; check with the official Lost and Found service. 

If it is a lost property but has been related to an active criminal incident or an immediate safety concern, report it as such rather than simply a lost property.

What should you take with you?

The required documents will vary depending on the service. Having appropriate identification and documentation can avoid an extra trip.

If you have an Emirates ID, take it with you if the service is due to require identity verification. If the service is related to a vehicle, an accident, a complaint, or a document, have the relevant registration papers, reference numbers, photos, reports,s or other supporting records available as well.

Dubai Police has detailed requirements for Police Clearance Certificate applications. Applicants who are not UAE citizens may need to provide a personal photo, a passport, rt and a previous UAE residence visa; fingerprinting requirements may apply under specific circumstances.

When your case has unusual circumstances, don’t follow a standard checklist. Please view the official service page for specific documents required before attending.

Read Also: Al Jafiliya Immigration

Emergency and non-emergency contact numbers

Dubai Police, depending on the urgency, has various channels.

Use 999 in case of emergency. Dubai Police has made the distinction between its emergency service number 999 and the non-emergency one. 

901—Non-emergency: 901 for non-urgent enquiries, service information, and request-status support. The details published by Dubai Police also include the number 901 for several specialized reporting and customer-service roles. 

Dubai Police’s general email address is mail@dubaipolice.gov.ae on their official website. 

In the case of an immediate emergency, don’t hesitate to call emergency services, as you are searching for the station telephone number.

How to reach the station efficiently

By car

In your navigation system, type in the entire destination “Al Qusais Police Station, Beirut Road, Al Qusais 2, Dubai.” District search is not as effective as searching for the road name since Al Qusais has several different destinations.

Designate extra time for commutes during rush hour. Beirut Road is a road that links to a bustling residential and business area, which may experience sudden traffic changes.

By metro

From the Dubai Metro, get on the Green Line and board at Al Qusais Metro Station (G12). You can then use a live navigation tool or the RTA Journey Planner to check the final route to the police station. 

RTA has indicated that Al Qusais is a Green Line station and has created a Journey Planner for all metro, bus, tram, and marine modes.

By bus

The availability of buses around Al Qusais is subject to change based on the realignment of buses by RTA. RTA’s 2025 rerouting of bus routes comprised 62A (Al Qusais Industrial Area to Al Qusais Metro Station) and 62B (Al Qusais Metro Station to Ras Al Khor – Samari Residences). 

Enter the departure point and time you will actually be departing.

Police station or Smart Police Station?

Selecting the right facility can save time.

A conventional station is applicable where your matter would need the use of police staff, the police station to submit a report to, for fingerprinting, or other services that will specifically refer you to a staffed station. As an example, conventional police stations are listed as one service channel on Dubai Police’s Police Clearance Certificate page, and the station for fingerprinting is specifically listed in some of the cases.

That’s not a Smart Police Station. Dubai Police defines SPS facilities as self-service stations that provide criminal, traffic, community, and certificate services at all hours of the day and night. The various formats featured in the official SPS network are full Smart Police Stations, Walk-In SPS facilities,s and other specialized formats. 

The best way is to look for the specific service. If Dubai Police indicates a digital or SPS channel for your request, it is not always necessary to come to the police station.

Before visiting Al Qusais Police Station

Several steps can make it much easier to make the trip face-to-face:

1. Ensure it is a service that does need to be visited at the police station.
2. See the latest service hours for that particular procedure.
3. Bring Emirates ID and/or passport as necessary for your case.
4. Have case numbers, car paperwork, photos, and supporting documentation available as applicable.
5. For emergencies, es dial 999; for non-urgent enquiries, dial 901.
6. Check the route and timetable on the RTA planner before starting your trip for public transport.

These are important things to follow,w as quite a few services have been shifted to digital platforms by Dubai Police. While there are still procedures that require a station visit, this is no longer the only way to complete many routine transactions.

Conclusion

Al Qusais Police Station is a traditional Dubai Police Station in Al Qusais 2, Beirut Road,d and other Dubai Police Stations have various options available, le including digital, call centre,tre and Smart Police Stations. The most crucial action is not to make an unnecessary station visit, but to ensure that your request is matched up to the right service channel.

In an emergency, call the police on 999. If you have a non-urgent enquiry, please call 901. For Police Clearance Certificates which require fingerprinting, please ensure that the details of the requirements and hours are current before travelling to the in-person procedure.

Always check service availability, service time, and travel plans on the official Dubai Police website and RTA Journey Planner before departing.

Read Also: Naif Police Station Dubai

Frequently Asked Questions

Is Al Qusais Police Station open 24 hours?

The station is open 24 hours, but the time is subject to change for individual services. Please check for the required service in advance of visiting.

What is the phone number for Al Qusais Police Station?

The station can be reached at +971 4 606 1600. In case of non-emergency Dubai Police assistance, call 901.

Can I get a police clearance certificate there?

Yes, Dubai Police does mention the station for fingerprinting as part of some cases of Police Clearance Certificate, especially when an Emirates ID is not available.

Which metro station is closest?

The closest major metro station to the area is Al Qusais Metro Station (G12) on the Green Line.

Should I call 999 or 901?

Call 999 for emergencies. Call 901 for non-emergency police calls and help.

Can I access Dubai Police services online?

Yes. There are several services provided via the Dubai Police website, mobile app, and the Smart Police Stations.

Do I need an appointment before visiting?

Based on the service. Please read the requirements of Dubai Police services before going to the Police Station.